Privacy Policy

1. Introduction

Konfiqo (“we”, “our”, or “us”), operated by Codemode, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at konfiqo.com and app.konfiqo.com.

2. Information We Collect

Personal Information

When you create an account, we collect your name, email address, and password. If you subscribe to a paid plan, we collect billing information processed securely through our payment provider.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, and performance data. This helps us improve the platform experience.

Your Business Data

Data you store within Konfiqo (entities, records, forms, workflows) belongs to you. We process this data solely to provide the service and never sell or share it with third parties for their own purposes.

3. How We Use Your Information

• To provide, maintain, and improve our platform
• To process transactions and send related information
• To send administrative information (updates, security alerts)
• To respond to your comments, questions, and support requests
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues or fraud

4. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who assist us in operating the platform (hosting, analytics, payment processing), subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, role-based access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us. Business data is deleted within 30 days of account termination.

7. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability — receive your data in a structured format
• Withdraw consent at any time

8. Cookies

We use essential cookies to maintain your session and preferences. For details on our cookie usage, please see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at hello@konfiqo.com.